Privacy Policy – Salvage and Selvedge

This Privacy Policy explains how Salvage & Selvedge (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website or make a purchase from us.

We are committed to protecting your privacy and handling your data in a transparent and secure way, in accordance with UK data protection law, including the UK GDPR.

Last updated: [30th January 2026]

1.WHO WE ARE

Salvage & Selvedge is based in England, United Kingdom.

If you have any questions about this Privacy Policy or how your data is used, please contact us at:

studio@salandsel.com.

2. WHAT PERSONAL DATA WE COLLECT

When you use our website, we may collect the following information:

Your name
Billing and delivery address
Email address
Phone number
Payment details (processed securely by third-party payment providers — we do not store card details)
Order history and purchase information
Any correspondence you send us (for example, emails or enquiry forms)

We may also collect limited technical data such as:

IP address
Browser type
Device information
Pages visited on our website

This helps us understand how our site is used and improve it over time.

3. HOW WE USE YOUR INFORMATION

We use your personal data to:

Process and fulfil your orders
Deliver products to you
Communicate with you about your order or enquiries
Handle returns, refunds, or complaints
Improve our website and customer experience
Comply with legal or accounting requirements

We only use your data where we have a lawful reason to do so.

4. LAWFUL BASIS FOR PROCESSING

Under UK GDPR, we rely on the following lawful bases:

Contract – to fulfil orders you place with us
Legal obligation – for tax and accounting purposes
Legitimate interests – to run and improve our business
Consent – where you have actively opted in (for example, to receive marketing emails)

5. MARKETTING COMMUNICATIONS

If you choose to sign up to our mailing list, we may send you updates about products, collections, or studio news.

You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.

We will never sell your data to third parties for marketing purposes.

6. SHARING YOUR DATA

We only share your personal data where necessary, including with:

Shopify, our e-commerce platform
Payment providers to securely process transactions
Delivery services such as Royal Mail
Professional advisors (such as accountants), where legally required

All third parties are required to handle your data securely and in accordance with the law.

7. INTERNATIONAL DATA TRANSFERS

Some of our service providers (such as Shopify) may store or process data outside the UK. Where this happens, appropriate safeguards are in place to ensure your data is protected in line with UK GDPR requirements.

8. HOW LONG WE KEEP YOUR DATA

We keep your personal data only for as long as necessary:

To fulfil your order and provide customer support
To meet legal, tax, or accounting obligations

When your data is no longer required, it is securely deleted or anonymised.

9. YOUR RIGHTS

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing
Withdraw consent for marketing at any time

To exercise any of these rights, please contact studio@salandsel.com.

10. COOKIES

Our website uses cookies to ensure it functions properly and to help us understand how visitors use the site.

You can manage or disable cookies through your browser settings.

11. DATA SECURITY

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will apply from the date shown above.